Large numbers of companies and housing societies prefer to hire generator sets rather than buying the same. It is because of the unique benefits of generator hire companies that provide satisfactory services to their clients. These concerns make available good generators sets that are delivered, maintained well and kept in working conditions. The hirers find the generator sets to be satisfactory in all respects.
Those hiring the generators usually expect the following from the concerns that facilitate such sets on rental basis:
Reliability – Persons that hire the generator sets expect them to be reliable and work in perfect manners. Uninterrupted power supply with the help of generator sets is all that the hirers ask for. The clients expect the generator hire companies to facilitate reliable pieces of gen sets that do not trouble in any manner.
24 hour call out and timely solutions – Hirers of gen sets can be challenged with emergencies at any time. The gen set rental companies must be able to respond to their calls without any delay and find out apt solutions to their problems. Gen sets may go out of order at any time during the day or in the night. It is the generator-hire providers to ensure that the hirers find no inconvenience. Satisfactory customer service on the part of these concerns is a must. All calls, queries, faxes or e mails etc must be attended to in responsible manners as regards staff of gen set rental companies. Breakdowns of gen sets must be repaired without any loss of time. The mechanics must be sent to the hirers immediately on receipt of any information from the latter that complain of any problem with the gen set hired by them.
Facilitate spares without delay – Broken down gen sets may require spare parts for bringing them into working conditions. The generator hire companies must send the requisite spare parts without any delay so that the hirers are at peace of mind. The gen sets have to be kept running at all costs. It is the duty of the gen set rental companies to ensure the same.
Transportability – Gen sets provided by the generator hire companies must be easy to transport. The hirers should not be put to any inconvenience in this regard. It is expected that the companies that provide the gen sets on rental basis deliver the same through their own transport.
Weather resistance – The generator sets hired by the clients must be weather resistant. Inclement weathers should not create any hurdles as far as operation of such gen sets is concerned. The hirers must enjoy these sets and find no difficulty in operating them.
Charges – The rates asked by the gen set rental companies from their clients must be quite genuine. The hirers should not feel burdened as regards their pocket. Bills towards rental services should be free from any hidden charges.
Persons or companies interested to hire gen sets may bear in mind the above aspects and see that the same are fulfilled by the rental companies.